Last weekend I attempted to make payments to National Savings and Investments (NS&I) for an online purchase my Barclays Bank Visa Debit Card.

I am not new to this type of transaction and normally these proceed without a hitch.

HOWEVER, when the system went to card verification, the transaction appeared to fail and I did not receive any acknowledgement of the transaction via email.

I repeated the attempt to purchase with similar result.

Having disabled part of KIS I repeated the attempt to purchase and correctly received acknowledgement.

Today, when I examine my current account it shows Two payments each of £### and a further payment of £%%% (perhaps this was a typo by me?).

I have looked at my NS&I record which fortunately shows only 1 payment of £### which is correct!

 

Any suggestions?

Hmmm.

NS & I records are updating slowly.

Today these records show ALL THREE Visa Debit cards purchases were valid !!! 

The receipt from NS & I covers one transaction, no other receipts received.

Good job I’m not overdrawn at the bank !!!***!!

Note to others (and self), beware of assuming errors with “Verified Visa” web pages.

Hey. Hard to tell. Most likely the problem can be with the connection or maybe the first transaction took place with a delay. In case of any problems with payment via Visa, I always call the bank manager and after that make payment again 😒 .

@WilbertPalmer 

Thanks for advice.

It’s partly my fault!

I was trying to creep in with a small investment a day or so before the month end.

Contacting the Bank Manager (does Barclays still employ them these days?) on Monday would have been too late. 

I’ll just have to allow more time in future.

Have noticed that NS&I have an onine queueing system (atm) with waits of 20 minutes!!