Restore Problem

[Grease Monkey]

I’m using Kaspersky Total Security and Windows 10.

My laptop stuffed up, but did back-up before.

I’m now trying to Restore to another laptop, but it seems that Kaspersky are blocking some documents to be opened! I get message that I don’t have access.

What can be the problem and how to solve it?? 

[Berny]

@Grease Monkey Welcome.

Can you please check your reports and provide a screenshot from the Kaspersky detections.

[Grease Monkey]

It seems to be Word & Exel that is a problem.

 

[Berny]

@Grease Monkey Thank you for the screenshot. without Kaspersky detections please visit the Microsoft Community.