Replacing old license with new?

December 13, 2020

Scenario is as follows:

My daughter’s PC originally had Kasperski license for one device (the PC). [Let’s call this License A]. This license expires in about 100 days.
I recently installed a new Kasperski license for three devices on the PC. [License B]. This was intended for the PC + an Android phone + a spare. This license expires in about 700 days.
However, in this process, Kaspersky transferred the PC from License A to License B, and then assigned the Android to License A.
But ideally I really wanted to add the Android to License B, so that protection for both the PC and the Android expires at the same time.

I realize that at the present time the Android is still protected (by License A) -- and this works fine at the moment. But within 100 days, when Licence A expires, I will need to transfer the Android to Licence B.

Question is: how do I do this?

P.S. I did look at various Kasperski help pages for information, but the instructions did not tally with my daughter’s model of mobile phone: it’s a Samsung Galaxy A21s running Android 10.

Thanks in advance

Ian

(Still a raw beginner).

December 13, 2020

Hello @nzhelly, Ian,

Welcome!

🅰 Make sure you’ve added license B to your My Kaspersky account.
🅱 When license A (100 days) expires, on your daughters phone, sign into your MyKaspersky account & select license B to synchronise & start using license B - follow steps & images 1 to 5 & images 1 to 5

Open KIS application
Select Get Premium features
Select I HAVE A LICENSE
The application will connect to your MyKaspersky account & show expired license A & new license B, select B & Details
In the Premium version window, select the > right arrow, that action will initiate associating the license with the installed application