Jump to content

Renewal of Kaspersky Internet Security for laptop and Android phone, detailed how to?


Go to solution Solved by Berny,

Recommended Posts

Harish Kumar
Posted

My Kaspersky Internet Security expires in another 6 days. It is installed in two devices, in my laptop and android phone. If I renew from my laptop, do I just get an activation code which I should enter in both devices? Or is a new software downloaded? In which case, should I activate from both devices? Or if it is just a new code that I will be getting, after obtaining the activation code, where should I enter it, since the license is still active and will be active for another six days. Should I wait for the current license to expire before activation? 

Posted

@Harish Kumar If you are on the latest versions you can add your license code xxxxx-xxxxx-xxxxx-xxxxx e.g. one day before the current license expires

Harish Kumar
Posted

@Harish KumarIf you are on the latest versions you can add your license code xxxxx-xxxxx-xxxxx-xxxxx e.g. one day before the current license expires

 

Thank you @Bernie for your prompt reply. How do I know that I am using the latest version?

Harish Kumar
Posted

@Harish KumarPlease point with the mouse cursor on the K-icon in the system tray. Actually the latest version is Kaspersky 2020.

There is no K-icon and the system tray only a shield icon which has become red, as expiry date is only 6 days away.

 

The version information displayed when I am hovering my mouse cursor on the reddened shield icon is:

 

Kaspersky Internet Security 20.0.14.1085(j) 

Reboot is required (this is an issue and I will reboot to rectify)

Posted

@Harish Kumar When adding your new code, KIS 2020 will switch automatically to the new code when your current code expires.

Harish Kumar
Posted

@Harish Kumar When adding your new code, KIS 2020 will switch automatically to the new code when your current code expires.

Do I have KIS 2020 now? How can I tell? Is the code - Kaspersky Internet Security 20.0.14.1085(j) - indicative of KIS 2020? 

Posted

@Harish Kumar Yes you have Kaspersky 2020 , you can enter your new code in the application.

Harish Kumar
Posted

Thanks Berny for your patient help. I just renewed and I was taken to a page with download links. Should I download these installers, install the software, and then enter the activation code into them,

OR should I enter the activation code into the existing application which is still active. It expires after TWO Days

  • Solution
Posted

@Harish Kumar You are welcome.

You can enter your code xxxxx-xxxxx-xxxxx-xxxxx now , in 2 days Kaspersky 2020 will switch automatically from your expired code to your new code.

Harish Kumar
Posted

@Harish Kumar You are welcome.

You can enter your code xxxxx-xxxxx-xxxxx-xxxxx now , in 2 days Kaspersky 2020 will switch automatically from your expired code to your new code.

Thank you very much. 

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now


×
×
  • Create New...