Reinstalled Kaspersky Internet Security - License: problem found

[Distorted Vision]

I had KIS 2021 installed. I have a 3 device 1 year license which expires on 28th September 2023. I uninstalled KIS and reinstalled and it's giving me error:

License term does not allow using current databases of the application. To resume protection of your computer, enter a new activation code.

But there is still 2 months of the license left.

Edited July 30, 2023 by Distorted Vision

[andrew75]

You need to contact technical support - https://support.kaspersky.com/b2c

[KarDip]

Hellos @Distorted Vision as well as the above Post maybe you can try this way!

To reactivate your Kaspersky activation code, you can follow these steps:

1. Connect your app to your My Kaspersky account if you haven’t done it yet.
2. Go to the Subscriptions section on My Kaspersky.
3. Enter your activation code in the “Got an activation code” field in the lower part of the page.
4. Click the Add button.
5. From your home screen click on “License is missing” at the bottom right.
6. Select “Enter activation code”.
7. Enter your code and click “Activate”.
8. Your code should be redeemed and subscription should be active.
9. By clicking “Finish”, you can check how many days are left until your subscription expires.¹

Kaspersky Online Help How to restore activation codes (kaspersky.com)

I hope that helps! Let me know if you have any other questions.