reduce number of devices - Total Security 2020

[vicric]

Kaspersky Total Security due for renewal soon.
Currently supports up to 5 devices, to save money I want to reduce to 3 devices.
I cant find any way of doing this - all selector boxes are pre-populated with 5 or increase to 10.

Any ideas please (still awaiting a reply from support).

[Berny]

@vicric Welcome.
1)  Disable license auto-renewal : https://support.kaspersky.com/common/buy/15346
2)  KTS for 3 devices is available here : https://www.kaspersky.com/total-security

 

[vicric]

@vicricWelcome.
1)  Disable license auto-renewal : https://support.kaspersky.com/common/buy/15346
2)  KTS for 3 devices is available here : https://www.kaspersky.com/total-security

 

Thank you Berny, I had already cancelled Auto Renew, then found the above page, it asks to validate existing license, when I do the option for 3 devices disappears. 

Is there another way that I have missed, or do I have to cancel KTS or let it expire then try to join as a New Customer (if system will let me?)

[Berny]

@vicric You are welcome. As you already canceled the Auto Renew, personally i should wait till license is expiring  and then go for a new 3 users license.

[vicric]

Thanks Berny. ☺

[vicric]

@Berny, Had a reply from Kaspersky Labs support / online store. “There is No option to reduce devices from 5 to 3”.  So your suggestion to go for New 3 user is King ! ☺