Recent Update Causing "Dangerous URL Blocked" Issues, US West 2.amazonaws/dropmock

[jeffreystratton]

The most recent update I received in May 2019 (I believe) has caused numerous "Dangerous URL blocked" messages to appear and stops me from using my DropMock program. Here is a screenshot url for your reference=>https://www.screencast.com/t/5ylGPXH2TXqC I reached out to Dropmock technical support and this was their response. Here is a screenshot url for your reference==>https://www.screencast.com/t/u9EMmkJhBe I have never had an issue with this until the update took place. Please advise, Jeffrey Stratton

[richbuff]

Welcome. There are two courses of action. One is to post your GetSystemInfo report here, so forum users can help, and the other is to Contact Tech Support. 1. Please post your GetSystemInfo report link, instructions: https://support.kaspersky.com/common/diagnostics/3632 Please upload the GetSystemInfo zip folder that is inside the larger GSI zip to the GSI parser site http://www.getsysteminfo.com/ and post the url to the parsed report here, in your next post. 2. Please contact Tech Support: https://my.kaspersky.com/support/ Please attach the following items to your Tech Support request: a. Description of the issue. b. Screenshot, as needed. c. GSI

[Flood and Flood's wife]

Hello JeffreyStratton, Thank you for the information and the screenprints - very helpful! Yup, Kaspersky is detecting httpcolonslashslashs3-us-west-2.amazonaws.comslash dropmockslashkineticslashtemplatesslashx=etc as malaware. (URL/link modified to comply with Community rules) 69 other engines show the same url/link as clean. Sometimes, due to the every changing nature of malaware, viruses and other "bad" things, the definitions and categorisations published by AV providers and referenced in database updates make false positive detections.

1. The best course of action is to escalate the issue you've identified to Kaspersky Malaware Experts & asking them "why" the detection is happening to a DropMock program you've always used safely?

1. If the detection is valid the experts will provide you with an explanation.
2. If the detection is a false positive the experts will fix it & advise you.
3. The turnaround time by the expert team for this type of issue is usually fairly quick.

Please do let us know the outcome? Many thanks!

[jeffreystratton]

richbuff Thank you for your response. Here is the url to the parsed report here ==> https://www.getsysteminfo.com/report/986319bb6fa891f23aa18d99aaac8da1 I have also reached out to Technical Support and provided the file and screenshot for their reference. Thank you, Jeffrey Stratton

[jeffreystratton]

FLOOD Thank you for your response! Per your instruction; I have reached out to Technical Support/Malware and provided screenshots and the file per richbuff's instruction. Thank you for your response and suggestions! Jeffrey Stratton