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Procedure that never ends


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Kaspersky anti-virus says that there is a problem. 

image.png.72d5369144d49f21681537568339daee.png

 

Loooking inside for the details, there are 60 objects that need a decision by the user.

image.png.945b406fd5ac784a6a6fd656ece95c3e.png

 

I gave a look to the details and all the objects come from some old mailbox in thunderbird. 

image.png.3465e062dbafb4bddda8d537cbd6685d.png

 

and the problem is that "It's impossibile to clean the object"

image.png.3ea6c85783beee983c2ff72a26277ca4.png

I'm afraid that Deleting Archive (elimina archivio) will remove the full mailbox, therefore I chosed "ignore" for alla the objects. 

The result is that nothing change.

 

 

 

image.png.f836cbbcb404849c905d0f78fc4a4cf5.png

 

There are still 60 objects to clean and it seems that the antivirus is trying to clean the objects that already should be marked "ignore". 

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O.S. Microsoft Windows 10 Home x64 Build 19044

Antivirus version 2021

 

Regards

Giovanni

 

 

 

 

 

 

 

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