Problems with VPN & Iphone and IPAD

[jperez2121]

I can't conect my iPhone and my ipad to the VPN service. I would like to knows if the update of software to 14.2 is crash.

Thank you.

 

 

[Flood and Flood's wife]

Hello @jperez2121,

Welcome!

Please tell us:

1. iPhone version? 
2. iPad version?
3. KSC-vpn version? 

Please post back? 

Thank you🙏

Flood🐳+🐋

[Berny]

@jperez2121  Welcome. Your iOS 14.2 is up-to-date.

Did you try uninstall / reinstall KSC :
https://apps.apple.com/be/app/kaspersky-security-cloud/id1089969624

Before proceeding please check your available space and power off/on your devices.