Problem with speedtests [Solved][Closed]

[Tsiikki]

When trying to do https://www.telia.fi/kauppa/kodin-netti/tee-nopeustesti speedtest it fails to latency test error. With Kaspersky Total Security 19.0.0.1088 (e) disabled it works. It also fail on speedtest.net -Helsinki Telia. Works again when paused protection. I tried random few others and they work with AV on. I tried to look all options and no oddities there..

[KarDip]

Hi, Tsiikki, and welcome to the New kaspersky Community. Try this. Go to Kaspersky settings, protection, web ant-virus, advanced settings, configure trusted urls, "add url". I tested it worked for me. So should that should fix it for you too. Thank you.

[Igor Kurzin]

When trying to do https://www.telia.fi/kauppa/kodin-netti/tee-nopeustesti speedtest it fails to latency test error. With Kaspersky Total Security 19.0.0.1088 (e) disabled it works. It also fail on speedtest.net -Helsinki Telia. Works again when paused protection. I tried random few others and they work with AV on. I tried to look all options and no oddities there..

Hi, please submit a ticket to technical support via https://my.kaspersky.com for further issue investigation. Thank you.

[Tsiikki]

When trying to do https://www.telia.fi/kauppa/kodin-netti/tee-nopeustesti speedtest it fails to latency test error. With Kaspersky Total Security 19.0.0.1088 (e) disabled it works. It also fail on speedtest.net -Helsinki Telia. Works again when paused protection. I tried random few others and they work with AV on. I tried to look all options and no oddities there..

Hi, please submit a ticket to technical support via https://my.kaspersky.com for further issue investigation. Thank you.

Submitted ticket: INC000010420267

[Igor Kurzin]

Submitted ticket: INC000010420267

Thank you, we will request additional information in the ticket.

[NathanGamer]

Thanks for the tutorial, it was really helpful :hugging: Thanks for sharing!