Problem with Firefox to load dynamic PDF

[MHermanns]

Hello,

 

we have got a Kaspersky Update on Version 11.8.0.384. After this we are no longer able to always access our dynamic PDF. Some pdf will be block some not. 

The problem only happens in mozilla firefox, in all other browser it works.

 

For example for the problemen:

1. Open: https://layout.ratsinfomanagement.net/tops/?__=UGhVM0hpd2NXNFdFcExjZfnVnV8IbMfGpVTAq-gsCck
2. Click on Assemble session package

3.  Then click on Open session package

Result: The new Tab will be open but it is only loading.

Only if we deactivate the module "Schutz vor Web-Bedrohungen"(Protection against web threats ) does it work.

 

What can we do to make it work again like in the other browsers?

 

 

[risk]

Same here. :(

Any solution, suggestion?  (except for turning off web threat protection)

 

thx

[DonKid]

Please, open a ticket here.

[MHermanns]

I have got open a ticket and there i get a patch. That means we need to wait for the next version. Then the problem will be fix.