problem with cloud protection, it simply says that I am without a current license but in the license window it says that everything is ok

[LeonardoFG]

I have a problem with the protection in the cloud of kaspersky free it simply says that I am without a current license but in the license window it says that everything is ok I can not understand this.

[kmscom]

How to enable or disable participation in Kaspersky Security Network

[LeonardoFG]

How to enable or disable participation in Kaspersky Security Network

so I already have it all activated so I just can not receive the updates it started last month but I only discovered this community now

[Flood and Flood's wife]

Hello LeonardoFG, Welcome! Thank you for the information and screen prints. Let's see if we can help sort this out. Could you run a GSI please & post back? Ref: https://support.kaspersky.com/common/diagnostics/3632 Thank you!

[LeonardoFG]

Hello LeonardoFG, Welcome! Thank you for the information and screen prints. Let's see if we can help sort this out. Could you run a GSI please & post back? Ref: https://support.kaspersky.com/common/diagnostics/3632Thank you!

thanks I do not need more help I solved the problems by reinstalling the application now everything is working normally