Problem running critical system updates [Solved][Closed]

[Guest #4392]

When I visit a commercial site, the safe browser opens and I see an orange warning window telling me that "KTS is not providing full protection of your data." The browser main window tells me that "Critical system updates are not installed" and gives me a "Run update" button. Clicking "Run update" takes me to the Windows Update page where I'm advised that the O/S is fully up-to-date. So where do I go from here? Windows 10 Pro Version: 1903 OS build: 18362.295; Firefox Quantum: 68.0.2 (64-bit); KTS: 30.0.3762.27d-20190319165301

[richbuff]

Welcome. Please see: https://support.kaspersky.com/11407 Please retart the computer and try again. Any better? If still no go, please contact Tech Support: https://my.kaspersky.com/support/ Please attach the following items to your Tech Support request: a. Description of the issue. b. Screenshot, as needed. c. GSI

[Guest #4392]

Worked! Sorry for the trouble - I should know better...

[Flood and Flood's wife]

Windows 10 Pro Version: 1903 OS build: 18362.295; Firefox Quantum: 68.0.2 (64-bit); KTS: 30.0.3762.27d-20190319165301

Hello wbforbes, Always ask, it's never any "trouble" It's great to hear the solution provided by richbuff worked:thumbsup_tone3:Thanks for letting us know! May I ask though, the KTS version - where do you see 30.0.3762.27d please? Please let us know? Thanks:pray_tone3:

[Flood and Flood's wife]

Windows 10 Pro Version: 1903 OS build: 18362.295; Firefox Quantum: 68.0.2 (64-bit); KTS: 30.0.3762.27d-20190319165301

Msg from wbforbes 5 minutes ago 30.0.3762.27d is the Kaspersky Protection (version) add-on for Firefox.