Problem closing Excel, it takes a very long time.

[crosswalk]

Dear all, I have Kaspersky Total Security. Every time I close the Microsoft Excel it takes a very long time and the problem is related with the Kaspersky software. Any suggestion? Thank you very much.

[Berny]

Welcome. Can you please specify your KTS and MS Excel version. Also , why do you suspect Kaspersky ? Can you please temporary exit KTS and check how MS Excel is behaving.

[crosswalk]

Thank you very much Berny for your quick response. Actually I am suspecting Kaspersky because I closed it and the Excel runs normal. The versions are: KTS: 19.0.0.1088(h) Excel: Office 365 version 1902 Thank you for reading my post.

[Berny]

You are welcome. Actually the latest version KTS 2020 is available here https://www.kaspersky.com/downloads/thank-you/total-security A clean install might fix this issue : > Exit KTS 2019 > Uninstall (*) > Reboot > Install KTS 2020 > Update databases > Reboot !*) Please keep the license information during the uninstall procedure.