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Previous Launch Has Failed

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Very often I receive the message “Your Previous Launch Has Failed. Do You want the send the report”. How many times should I have to send the report.

Please clarify

Regards

Featured Replies

Hello,

Before you follow @Berny advice, You can do a small settings in KL product.

main GUI → support → support tools → Delete all services data and report.

After do that, Please reboot PC. If you encounter this information again, I think and believe you really need to submit a report to investigate the cause of the avp crash on your computer via my.kaspersky.com/support.

Regards.

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