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Possible to cancel/reset KTS activation?


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Oscar Vieira
Posted

Hello,

can someone tell me if it is possible to cancel and reset two KTS activation.

We have two new KTS key license (1 year each) that were activated by mistake and they are not been used in any PC.

Thanks in advance. Best regards.

Óscar

 

Posted

@Oscar Vieira Welcome.

Unfortunately a license activation cannot be canceled, you may however submit a demand to Kaspersky Technical Support.

Oscar Vieira
Posted

Thank you Berny!

  • 3 weeks later...
Posted

Step 1
Disconnect from the Internet and open your Kaspersky security program. Click the "License" link at the bottom, delete the expired license and click "Close."

Step 2
Click "Settings" in the top right corner, then "Self-Defense" in the left column. Uncheck "Enable Self-Defense" on the right. Depending on which Kaspersky product you're using, you may have to click the "Advance Settings" tab first to see the Self-Defense options. Click "Apply" and "OK."

 

Step 3
Close the Kaspersky window, right-click the Kaspersky icon in the system tray at the bottom right of the screen and click "Exit."

Step 4
Click the "Start" button at the bottom left corner of your computer screen and click "Run." Type "regedit" in the "Open" field and click "OK."

Step 5
Follow this path if the last 2 digits in your computer name are 86: "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\KasperskyLab\protected\AVP11\environment."

Follow this path if the last 2 digits in your computer name are 64: "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\KasperskyLab\protected\AVP11\environment."

Step 6
Double-click "PCID" on the right-hand side under "Name" and a small window will appear. In the "Value Data" field, replace the last four characters before the curly bracket with any combination of all caps alphanumeric characters and click "OK."

Step 7
Close the Registry Editor window and reconnect to the Internet.

Step 8
Open Kaspersky and select the "Activate trial version" button. Click "Next." Once activation has completed successfully, click "Finish."

Step 9
Double-click the Kaspersky icon in the system tray to open the main window and you'll see 30 days remaining on your license. Follow the previous steps to re-enable Self-Defense.

 

Regards,
J Wick

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