Popup to download extension in Chrome, after adding the extension.

[Lester]

After installing a trial version of KTS, it automatically adds a extension in chrome. After that, it just keeps sending notifications to add it to chrome, even in the recommended section of Kaspersky Total Security.

[Flood and Flood's wife]

Hello Lester, 

Welcome back!

1. In Chrome, is the extension enabled?
2. Which Chrome version? 
3. In KTS Notification center, has Ignore been selected to the prompt?
4. Show images of the problem please?

Please let us know?

Thank you🙏

Flood🐳

[Lester]

Yes, its enabled in chrome, theres a gray shield icon at pinned extensions.

My chrome version is 84.0.4147.125

I am going to press ignore

[Lester]

is it supposed to be gray or green? mine shows up as a gray shield icon.

[Flood and Flood's wife]

Hello Lester, 

You’re welcome!

• Green, unless it’s disabled in Chrome extensions & or Private browsing & Anti-Banner have been turned OFF in the GUI. 

Thank you🙏

Flood🐳

[Lester]

I have ignored the chrome notification

I am using google chrome

 

[Lester]

Private browsing and anti banner is also off

[Lester]

Also, the notifications seemed to have stopped.

[Lester]

Oh after I enabled anti banner its now green

[Flood and Flood's wife]

Hello @Lester,

Too quick for me 😂

We’re delighted it’s resolved🤸

Thanks for letting us know👌 !

Flood🐳

[Lester]

Yes, it removed my old antivirus. I checked the system req list and it looks to be fine. After I pressed ignore in notification center, it stopped. Thanks.