Pop Up from Microsoft Word after installation

[Rory]

WINDOWS 10 enterprise X64 build 19044 

Small Office Security 21.9.6.465

Hi, we installed Small Office Security. Since installation when any user opens a word document we get a pop up with Kaspersky logo. It says its for a certificate and it mentions adobe and outlook. It only pops up when a word document is opened. I have tried updated adobe and word to latest versions but that hasnt solved it. 

[DonKid]

Did you update KSOS database ?

[ElvinE5]

Good day

The topic has already been raised on the forum. as a solution - add the server address *outlook.com to the list of trusted nodes in the "Encrypted connections scan" component