I was using kaspersky security cloud and noticed that the email was put wrongly, so I created a new account. I set the region to indonesia (which is not available for any kaspersky product) I then sent a request but so far, no replies. Please change my region as soon as possible.

I was using kaspersky security cloud and noticed that the email was put wrongly, so I created a new account. I set the region to indonesia (which is not available for any kaspersky product) I then sent a request but so far, no replies. Please change my region as soon as possible.

Hello @Theotmtmc, 

Welcome!

The Community cannot fix this; we have no access to your private information. 

1. Go to https://support.kaspersky.com/b2c/MY = Malaysia →  Kaspersky Support for the Asia-Pacific region.
2. Select Chat → fill in the Chat form → select Chat with an expert
3. Give the Agent the existing case number you got when you emailed the request.
4. The Agent will help you. 

 

Thank you🙏

Flood🐳 +🐋

 @Flood and Flood's wife 

 

I’ve already contacted support (Indonesian one), but still no answers, I’ll try the malaysia one then, I’ll update soon.