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Persistent notification: Reboot required to complete disinfection [Closed]


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Posted

I have reboot my laptop for a few times but this issue still stay there.

  • Solution
Posted

Welcome.  Please post the full, complete detection details. Full file name, full path, full location, detection verdict. Post screenshot of Reports > Detailed reports > Detected objects. 
Main Kaspersky window > More Tools > Reports > upper right > Detailed reports > at the upper left, drop down from All Events to Detected objects. 

How to take and post screenshot: https://support.kaspersky.com/common/diagnostics/492

PrtSc (Print screen) key (upper right part of keyboard)> open Paint (Start > All programs > Accessories) > Edit > Paste, File > 
Save as (jpeg or png, Not bmp). When replying, bottom left of reply box > Drag files here to attach, or choose files... Submit reply.

 

Please see: Detections checklist

Posted

Hello,

Trojan-Spy.Win64.Lotus.mem found in system memory, right?

Regards.

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