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Outlook rules on Kaspersky notifications not triggering


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EdgarAdmin
Posted

We have configure 'anti-phising' to delete found items and send a message to the owner. This is working, but we have some people who want to put an outlook rule on this notifications. However it seems that when you create an outlook rule on your inbox, the rule isn't trigger. When you choose to run the rule manually it does work. Is Kaspersky actually 'injecting' the notification and not actually sending it? How can you ensure the rule can work on these notifications (or change the folder where the notification is placed)?

Posted

If you exit Kaspersky, does the rule work ?

EdgarAdmin
Posted

I don't get how exiting Kaspersky would matter. The mail is in the inbox, unread. I also see that in OWA. The rule is OWA enabled and there also it won't execute. It seems as if the notification is not really sent to the user.

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