Orders/Invoices, how can I get hold of invoices for each of my purchases?

[TubieGirl]

I have two Total Security licences and a VPN licence and they are showing in my ‘Licences’ tab in my Kaspersky.  I’m trying to download/access invoices for the renewal payments so I thought I’d try ‘Orders’.

 

According to the ‘Orders’ tab, I haven’t made any orders.  If this is for open orders then I understand.  However, how can I get hold of invoices for each of my purchases?

 

Thanks

Debs

[Flood and Flood's wife]

Hello @TubieGirl, Debs, 

Welcome!

If the purchases were made thru a Kaspersky website go to Support:

1. Select your Country
2. Select Purchase and payment help
3. Then select from available options: Identify the partner from whom you purchased the product

• By history of your card transactions 
• By order number 

Note: the Partner information may be different depending on your Country

 

Thank you🙏

Flood🐳+🐋

[cage-dorée]

Bonjour, merci pour cette information, je suis en train de réfléchir pour acheter une licence Kapersky et c’est la base à acquérir.