object not processed what is that?

[vishnu]

 object not processed what is that?

 

[Schulte]

Hello @vishnu, Welcome.

Can you please click on the line, then you will see below another description and the full file name.

‘Access denied' indicates that the file was just opened by another program.

[vishnu]

yes. i can see `Access denied’. is that done by any virus? malware ? 

[vishnu]

How can i overcome this ?

 

[Schulte]

Hi @vishnu,

it is impossible to say without more information.
But I suspect that the file was locked by a legal program.

What is the exact filename + extension?
Is it one of your images?
With this info we might be able to throw some more light on the matter.

[vishnu]

User type: Active user
Component: Virus Scan
Result: Not processed
Result description: Not processed
Object type: File
Object path: C:\Users\iamvnin\Documents\My Pictures
Reason: Access denied

 

this is what i found

[Schulte]

Hi @vishnu,

unfortunately this report does not help.

I can only recommend you to contact the support. They can request and evaluate further logs. Without logs we are stuck here.

You can test one more:
Does the message also appear during a manual scan of the folder?
Scan via context menu: