Not detect virus. [One VT detection]

[Pratham Jaiswal]

I scan a file using virustotal it says the file contained virus but when I scan that same file using KTS it says no threats found. I don't know that file conatin virus or not.I am totally confused what to do

[Flood and Flood's wife]

I scan a file using virus total it says the file contained virus but when I scan that same file using KTS it says no threats found. I don't know that file contain virus or not. I am totally confused what to do

Hello @Pratham Jaiswal, 

Welcome!

1. Read before you create a new topic!
2. Use Kaspersky Threat Intelligence Portal, including Submit to reanalyze.
3. Post a full screen image of the Kaspersky Threat Intelligence Portal report please?
4. Does the Virus Total report show Kaspersky is reporting the file has a virus? 
5. Post a full screen image of the Virus Total report please?
6. Run a Database update. 
7. Shutdown the machine using Shutdown, not Restart, power on, login. 
8. Run a Full scan. 

Please post back? 

Thank you🙏  

Flood🐳 +🐋

[Pratham Jaiswal]

I scanned the file using  Kaspersky Threat Intelligence Portal.It also says no threat detected

 

No virus total report didn’t show kaspersky is reporting the file has a virus.

My database is up to date and I already run a full scan it found no threat.

[Flood and Flood's wife]

Hello @Pratham Jaiswal, 

Thank you for replying!

Kaspersky is not detecting the object, through any services. 

If you have concerns, based on the Virus Total report, showing two other vendors detecting the object, contact them & ask them why? 

Thank you🙏  

Flood🐳 +🐋

[Pratham Jaiswal]

So I wanna ask that do i need to worry about that or not?

 

[Flood and Flood's wife]

So I wanna ask that do i need to worry about that or not?

 

Hello @Pratham Jaiswal, 

Thank you for replying!

Kaspersky is not detecting the object, through any services. 

If you have concerns, contact the other two vendors & ask them why they are detecting the object? 

Thank you🙏  

Flood🐳 +🐋

[Pratham Jaiswal]

How can I contact them can u tell me?

 

[Flood and Flood's wife]

1. How can I contact them can u tell me?

 

Hello @Pratham Jaiswal, 

1. Unfortunately no, try Google search.

NOTE: If most antivirus programs say there’s a problem, the file is probably malicious.

If only a few antivirus programs have a problem with the file, it may well be a false positive — this doesn’t guarantee the file is actually safe, it’s just a piece of evidence to consider.

Thank you🙏  

Flood🐳 +🐋

[Berny]

@Pratham Jaiswal Don’t worry , your system is clean.

[Igor Kurzin]

Hi @Pratham Jaiswal , 

Judging from the file details at Kaspersky Threat Intelligence Portal: first seen in October 2019, the number of hits ~1.000.000, it confirms the theory of a false alarm on the side of those two vendors at VirusTotal. If you are still in doubt and would like Kaspersky to double-check, you can press the button “Submit to reanalyze”: