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Not A Virus after NET Framework update, screen connect detected as Heur:RemoteAdmin


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Flood and Flood's wife
Posted

Hello @DaNTaF

Welcome!

  1. You may wish to try to restore the detected objects, then check using Kaspersky Open Threat portal, including select the Submit to reanalyze option, add your email address & comments to send to Kaspersky experts for further analysis.
  2. Log a case with Kaspersky Technical Support, fill in the Malware, False positive template; zip the .exe files, name the zip archive malware, or infected & protect the zip archive with a password, add the zip archive to the request; add the password to the request; Support may request Logs & or other system data, they will guide you if necessary:

 

 

  • After submitting the case, you’ll receive an automated email with an INC+12digits reference number, then, normally, within 5 business days, a Kaspersky Technical Support human will be in touch, also by email, you may continue to engage with the Kaspersky Technical Team via email or by updating the INC in their MyKaspersky account.

Please share the outcome with the Community when it’s available? 

Thank you🙏

Flood🐳+🐋

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