ninjatrader not able to connect to license server

[caa]

i AM not able to connect to ninjatrader 8 i keep getting  "Ninjatrader is having problems connecting to its' license servers. possible problems are a_ your firewall is enabled ...

 

 

[Berny]

@caa Welcome.

Did you try out some options under  [Exclusions] ?

[caa]

[Berny]

@caa Please contact Kaspersky Technical Support 

→ https://support.kaspersky.com/b2c#contacts

→ Contact us → Product help → E-mail → Contact Support

[Jimmywick]

* Open your NinjaTrader folder under Documents.
* Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
* Send the 2 compressed folders as attachments to this email.
* Once complete, you can delete these compressed folders.

 

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