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new license Kaspersky total security but not activated


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    license extended. after a few days, Kaspersky also renewed my subscription. Paid 2 X for Kaspersky total security. After contact with technical service 2nd license removed. now my computer is no longer associated with my license. 
I still have 12 days before my computer is out of protection. 
What can I do (no response from tech support for a few days)

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