new key of Ebay

[bigkenny]

Hi,

I just bought a new license same product 3 pcs 1 user and wanted it to renew my current license when it run out in 51 days. But it will not work it says if I continue it will delete my current one with the possible loss of 51 days.

Will this key I bought work for me if I use it in 51 days…….. I bought it of EBay, So will this key  work for me in 51 days??

I sent message to support but still waiting for real answer (I gave them my key file I bought).

The person I bought it from on EBay told me to get back to him in 50 days and if it does not work he will resend new key/code but that’s out of my guarantee with EBay so I might lose out if does not work?

 

[Berny]

@bigkenny Welcome.

1. Never buy a Kaspersky license on EBay
2. Never buy a Kaspersky license on EBay
3. ……….

[richbuff]

Plus as Berny instructs in the post above, 

Please see attached instructions below: 

[bigkenny]

Yes it was a chance/hope it would work. I got answer from support who said that the license is purchased from e-store and it is not supposed to be sold on eBay. If it was a recent purchase, you may try getting in touch with the seller for a refund.

 

So going through Ebay for return of money……..

[bigkenny]

 I`ve been in touch with the seller and he’s returned my full payment today gone back into my paypal account so that was good.  Support has sent me a discount voucher so that was a good turn out then, I will use it near the end of my licence in about 50 days  😀

[jeffkamron09]

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