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Need Activation Code - I paid for it - Don't know where it is


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silver_mica
Posted
I've logged in to my account - here: https://my.kaspersky.com/MyDevices#/ I see my devices. I don't see my activation code. The machine that requires the activation code only offers that I buy more licenses. I've already paid for this. I just need my activation code.
Flood and Flood's wife
Posted
Hello silver_mica, Welcome! For any activation code, licensing issues, it's necessary to contact Kaspersky Lab Technical Support.
  1. Unfortunately, here in the Community portal we cannot resolve.
https://support.kaspersky.com/b2c, choose your region/location, then select , & your choice of contact, phone, online chat (if it's available in your region), or as you're logged into your MyKaspersky account, create an incident request, use template "activation & liscense issues" https://my.kaspersky.com/techsupport#/requests/new Also, when you are at this screen - https://my.kaspersky.com/MyLicenses - DETAILS, is the information you see"incorrect" or "missing"? Best regards. Licensing help docs: https://support.kaspersky.com/us/general/licensing/12778
Flood and Flood's wife
Posted
Hello silver_mica, I'm so glad you've found the activation code. I'm not sure if "didn't find "DETAILS", means the information is missing or ? https://my.kaspersky.com/MyLicenses, select ⚙Details opens DETAILS, extended information: Thanks and best regards.

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