My Website Has Been Wrongly Flagged For Being Unsafe/Having Malware

[TopherLee]

My website "zootd.io" has been wrongly flagged for containing malware, when we most certainly do not. We are an Ecom Store. We don't have any download links, ads on the site or literally anything of the sort. I'm at a total loss as to how to solve this problem as its costing us a lot of money and we are getting a lot of comments and emails from concerned customers. Please help. 

[harlan4096]

Welcome to Kaspersky Community.

 

Just reported the URL to K. analysts.

 

[harlan4096]

Quote

Hello,

Dear User,

Thank you for sending a request to Kaspersky!
We have checked the link you sent us.
It has been confirmed as a false positive and excluded from our data loss threat protection databases.

Best regards, Senior Web Content Analyst
39A/3 Leningradskoe Shosse, Moscow, 125212, Russia Tel./Fax: + 7 (495) 797 8700 http://www.kaspersky.com https://securelist.com
https://opentip.kaspersky.com/ - get insights about suspicious files, hashes, URLs, IP addresses or domain names

[TopherLee]

Thank you for your help with this matter. It says on virus total its been classified as "Phishing" by Kaspersky now, was that an error or will it just take a while to show on VirusTotal that the site is clean? Thank you

[harlan4096]

It was a false positive, just reanalyzing in VirusTotal, the info it is updated now: