My payment failed during license purchasing.

[Anupam Jana]

Hi Kaspersky Team,

My payment failed during license purchasing.

Kindly reimbursh my total money.

Regards,

Anupam Jana

 

[Flood and Flood's wife]

Hello @Anupam Jana,

Welcome!

1. When the “payment failed ” was your bank account debited ?

• Sadly, the Kaspersky Community cannot “ reimburse ” anything; the Kaspersky Community has no access to your private information; only Kaspersky Technical Support will be able to assist. 
• Kindly carefully follow all steps in How to request a refund for a Kaspersky application.
• Note: if the purchase was made from a non-Kaspersky site, other online merchant, you need to contact the merchant directly. 

Thank you🙏

Flood🐳

[Berny]

Kindly reimbursh my total money

Can you please clarify , didn’t you obtain your license key ?