My keyboard stopped working after updating kaspersky free

[ahmad98]

Hello everyone, 

After I updated Kaspersky Free to the latest version my keyboard stopped working. 

I tried many solutions but nothing worked. 

Please help. 

[Flood and Flood's wife]

13 hours ago, ahmad98 said:

After I updated Kaspersky Free to the latest version my keyboard stopped working. 

I tried many solutions but nothing worked. 

Hello @ahmad98, 

Welcome!

Not enough information, please share with us:

1. OS version & build, refer: https://support.kaspersky.com/common/diagnostics/15026
2. Kaspersky Free version, refer: on the Windows Taskbar or hidden icons, rightclick the Kaspersky icon, select About? 
3. Error or errors when Keyboard does not work - post full-screen screen prints? 
4. In Windows Device Manager - what is the Keyboard status? 
5. In Windows Device Manager - has Scan for changes been run? 
6. Has the Windows Keyboard Troubleshooter been run - what are the results? 
7. Which solutions have been tried - provide details of each solution please? 
8. Read: keyboard stopped working topics. 

Please post back? 

Thank you?
Flood?+?

Edited April 21, 2023 by Flood and Flood's wife
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