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My file extensions have turned into efji

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Hello, dears
I am a client of your esteemed company for many years
In the past few years I was surprised that all of my files on local drives have changed their extensions and types to efji
It could not be opened.
Even though my computer has your Kaspersky product installed
Now, I urgently need to address this problem, and for your information, I ran a comprehensive file scan without showing that my computer was infected.

For your information, I am among the cadres working in the field of responding to the Covid 19 pandemic.

I hope you support me.

With our sincerest regards to the support team.

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I downloaded the Virus Removal Tool
Also, I have a paid version of Kaspersky, and there are 19 days left since its expiration date, and the problem still persists
For example
Waiting for your support and assistance.
# My sincere greetings to you.

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