My domain has been flagged by Kapersky internet security - Please review

[Dzevdet Dautbegovic]

Hi, my domain,

 

email.crm.agentlocator.ca has been flagged by kaspersky internet security. We use the domain for sending emails, and when clients try to redirect to links from the email, they get kaspersky warning. When we run the domain though open tip, it shows it as clean, but clients get issues. Can you please review.

https://opentip.kaspersky.com/email.crm.agentlocator.ca/

 

Thank you,

Dzevdet

[Berny]

@Dzevdet Dautbegovic Welcome.

If not yet done , please Submit to reanalyze  your domain on Open Tip.

[Flood and Flood's wife]

1 hour ago, Dzevdet Dautbegovic said:

email.crm.agentlocator.ca has been flagged by kaspersky internet security. We use the domain for sending emails, and when clients try to redirect to links from the email, they get kaspersky warning. When we run the domain though open tip, it shows it as clean, but clients get issues. Can you please review.

https://opentip.kaspersky.com/email.crm.agentlocator.ca/

Dzevdet

Hello @Dzevdet Dautbegovic, 

Welcome!

https://opentip.kaspersky.com/email.crm.agentlocator.ca/

From the Kaspersky Report, post a full-screen screen-print of the alert, we need to see what the clients see, we're unable to access the domain & will not be able to escalate to Kaspersky's Virus Lab, without more information please - hide any personal information, before posting -> *alternatively* -> you may wish to log a request with Kaspersky Customer Service. On the support page: https://support.kaspersky.com/b2c#contacts, select either Chat or Email, then fill in Malware, False positive template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you. 

Thank you🙏
Flood🐳+🐋

Edited November 17, 2023 by Flood and Flood's wife
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