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Posted
hi!i accidentally locked my mobile phone enabling the anti-theft system.what can i do to regain access to my phone???
Flood and Flood's wife
Posted
Hello George, Welcome! Do you remember your PIN & or SWIPE PATTERN? (if you set up a SWIPE PATTERN) ------------- Log into your online MyKaspersky account - https://my.kaspersky.com/ go to the device, select [MANAGE x (Mobile)] x - your device type or the name of your mobile: Go to:
  1. Recovery code. Get code
  2. Enter the code to unlock the device and recover your secret code.
https://help.kaspersky.com/KISA/MR23/en-US/127526.htm ?DON'T, select DISCONNECT DEVICE - otherwise you won't be able to remotely manage your mobile?! I repeat - ?DON'T, select: DISCONNECT DEVICE - otherwise you will not be able to remotely manage your mobile?! Please let us know how you go? Thanks! https://help.kaspersky.com/KISA/MR23/en-US/71605.htm https://help.kaspersky.com/KISA/MR23/en-US/71838.htm https://help.kaspersky.com/KISA/MR23/en-US/71840.htm
  • 7 months later...
Posted

Help. This is happened to me just now. My phone locked itself. I have log in to Kaspersky account and have the code, but there is no "I Forgot The Code" button on my locked phone. Please help.

Note : i removed my phone PIN/password before it got locked, because i need to unlocked it quickly, so there is no device's PIN or code.

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