Michael Swift

[NorskYorkie]

Hi, I’ve used Kaspersky for donkey’s years without any problems, last year I had to move to the new version, Kaspersky Standard.

All seemed well until in the Notification Centre Status, Recommendations 2, and Protection 39 Objects.

The Recommendations are fixed and vanish but the 39 Objects remain, I’ve tried all the Resolve all options but nothing removes them.

My previous Kaspersky, KIS, version worked perfectly but this one is very confusing.

HELP!

[Berny]

@NorskYorkie Welcome on the Kaspersky Forum.
 

5 minutes ago, NorskYorkie said:

39 Objects remain

Can you please provide a screenshot.

[NorskYorkie]

 

[Berny]

@NorskYorkie

Can you please show : 1 issue → Details ?

[NorskYorkie]

[Berny]

@NorskYorkie

↓ Please click on Security → Reports ↓

Spoiler

 

[NorskYorkie]

Got that page, whats next?

[Berny]

@NorskYorkie

Please click in the left window on the different sections  to find the 39 suspicious objects ?

Spoiler

 

[NorskYorkie]

I'm not using Kaspersky Premium, I use Standard, the left pane doesn't look like that.

[Berny]

Please run a full scan , you wll be promted on suspicious objects.

[NorskYorkie]

Thanks for trying but I must log off now, I might continue tomorrow if possible, everything seems to be working properly, it's just that I don't like mysteries which may be dangerous.