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Maximum number of activations exceeded

(I use google translate)
Howdy, I have a problem with activating the antivirus, because the problem appeared with the activation of the key. The problem is that I get an error called: Maximum number of activations exceeded.

Interestingly, the antivirus worked before the format, I formatted the computer and I can no longer activate it. And there are 200 days left until the end of the subscription. I spent money on it so I wish it would work. I wrote to support and am waiting for a reply, if I buy a key, it should always work until the subscription stops working. Because you have to format from time to time.

What can we do with this fact? is the key lost?

Featured Replies

Hello @LisekUrwisek, 

Welcome!

Please follow this guide:

?What to do if the maximum number of activations for the entered activation code is exceeded?

  • To reset the activation counter, submit a request to Kaspersky Customer Service: https://support.kaspersky.com/b2c#contacts, select either Chat or Email, then fill in Activation & License issues, Exceeded the limit of activations template; Kaspersky support will assist you. 

Thank you?
Flood?+?

Edited by Flood and Flood's wife
pn, changed template

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