Marge Licenses - Kaspersky Endpoint Security Cloud Plus

[Nebras]

Hi,

 

I bought a license with 35 User and added it my cloud account, later i wanted to add an extra 7 User so i bought an extra 7 User License.

but in the license page, when trying to add, it does replace the license not adding-on the existing one.

is there a way to marge the licenses, or adding on top of the other one, so the total will 42 User.

also the renewal page does allow me to buy extra before the license expire.

You are trying to renew your license prior to the renewal period

You have 270 days left before expiration, please return after 11/21/2022. We will remind you via email when renewal period comes.

 

/Nebras

[Guest #37]

Hi,

Please open a support ticket in Kaspersky Company Account.

You must acquire a new license that includes the total number of users (this question must be done by your wholesaler/distributor).

KES Cloud cannot add multiple licenses.

Regards