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Mac, Unable to delete or quarantine Dropbox~~~iLividSetup.exe.


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Posted

In the 30 day trial of this software and do not find it user friendly. Unable to delete or quarantine - only option is to SKIP. Delete button is greyed out . Any ideas? 

Posted

@Mypolar Welcome. Can you please post a screenshot from the Kaspersky detection.

Posted

 

Hi Berney, see screen shot. I have also right clicked and clicked on quarantine and same popup appears. Thanks 

Posted

Are you able to go to that location and manually delete that junkware?

Posted

Hi Richbuff, yes would think I could go to the location and delete,  it is on an external hard drive, but was afraid to touch it.  But shouldn’t these malicious files  be deleted by this software- isn't deleting or quarantining a file after discovery  one of the main functions of this software? This software wouldn't allow me to delete any files even the ones with the yellow triangle- only option was to Skip. 

Posted

Thank you for your suggestions. I have opted to delete this software.

 

 

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