License Is Missing, Exceeded maximum amount of activations.

Nolly Rodus V.C Telaumbanua · July 13, 2020

I just paid Kaspersky Total Security for 1 year; when try to reinstalling KTS after format my laptop it said License is missing.

I download the license from My Kaspersky, it still active.

Flood and Flood's wife · July 13, 2020

In (your) MyKaspersky account, is the License still associated with the computer?
Since reinstalling KTS, has the computer been rebooted using Shutdown, not Restart?
In Kaspersky Total Security application select License is missing, add the activation code, select Activate - see image
Also, In Kaspersky Total Security application, select My Kaspersky, then sign into (your) MyKaspersky account, so the Kaspersky Total Security application synchronizes with your account.

Thank you🙏

Flood🐳

Resources:

Nolly Rodus V.C Telaumbanua · July 13, 2020

I have tried. Still useless bro. How can I fix it? Help me. I have 357 days more for KTS service.

Flood and Flood's wife · July 13, 2020

You’re welcome!

Thank you for replying and for the image👌
For "You have exceeded the maximum number of activations allowed for the entered activation code" error, you must contact Kaspersky Technical Support to reset the activation counter; unfortunately, the Kaspersky Community cannot fix this specific problem.
On the Support page, select your location, then select from the options available: Phone (not available all locations), Online Chat (not available all locations), or submit a request (via your MyKaspersky account) - see image as a guide to fill in the online request; make sure you include: the email address you entered when the license was purchased, a screenshot or a copy of the email which shows the activation code, the image you’ve shared in your reply and a detailed history:

Thank you🙏

Flood🐳

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