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license information window shows incorrect information. [Closed]


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sudip_basnet
Posted
I recently purchased a new license for kaspersky internet security and the license was successfully deployed. the license on the bottom right shows 650 days remaining but the license on the middle-top shows free for 1 computer for 1206 days. and an additional error "free software is installed is shown". This is the first time in my 5 years customer as kaspersky. ------------------------------------------------------------- Moderation Edit : License Key in your screenshot hidden -------------------------------------------------------------
  • Solution
Posted
Welcome. Can you please try to remove your Key and then reactivate KIS with your new license "xxxxx-xxxxx-xxxxx-xxxxx" : https://support.kaspersky.com/13829
sudip_basnet
Posted
Welcome. Can you please try to remove your Key and then reactivate KIS with your new license "xxxxx-xxxxx-xxxxx-xxxxx" : https://support.kaspersky.com/13829
Thank you, the problem is solved.
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