KTS subscription problem

[Tourito]

I installed kaspersky total security on my computer a few months ago. But a few days ago suddenly ssd corrupted after the change and then install windows 10 on a new HDD. The problem is that the application could not be activated in the new window. The activation code associated with my kaspersky account Please help

[andrew75]

How to activate the application

[Flood and Flood's wife]

On 5/9/2024 at 12:24 AM, Tourito said:

I installed Kaspersky total security on my computer a few months ago. But a few days ago suddenly ssd corrupted after the change and then install windows 10 on a new HDD. The problem is that the application could not be activated in the new window. The activation code associated with my Kaspersky account Please help

Hello @Tourito, 

1. *Also* Kaspersky PURE is not Kaspersky Total Security. 
2. When the application could not be activated what error message shows - do you see the error here: https://support.kaspersky.com/consumer/faq-for-home-products#activation-win? 

Please post back? 
Thank you?
Flood?+?