KTS Blocks All Web Browsers after an update

[Vlaad]

Database last updated 51mins ago. Prior to that everything worked fine.

Since then I cannot use any of my browsers to access the internet - Chrome, Firefox and Edge.

I am using Kaspersky Total Security 21.3.10.391(k), on Windows 11 Pro.

If I disable KTS I have no issues accessing the internet.

Edited May 31, 2023 by Vlaad
update

[andrew75]

@Vlaad, try this:

- Open Kaspersky > Settings > General > uncheck Enable self-defence option.
- Save settings 
- Unload Kaspersky by right-click on the 'Green shield' Kaspersky icon in System Tray (on the bottom right corner of your screen) and select “Exit”. When asked if you are sure you want to exit, please click on “Continue”.
- Go to C:\ProgramData\Kaspersky Lab\AVP21.3\Report
- Delete content of folder.
- Launch Kaspersky, enable self-defence and check.