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KSV AL 6.1 unexpectedly starts to be unavailable in Kaspersky Security Center [KSV Agentless]


Antipova Anna

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Antipova Anna

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Problem Description

Unexpectedly it can be observed that KSV AL 6.1 starts to be unavailable in Kaspersky Security Center as shown on the screenshot.

image.png.fb29b7c74ce154e7ea81c1a964c769b9.png

Root cause

The most probable cause of this issue is expired Kaspersky Security Certificate and new generated one is not transferred to KSV AL 6.1. 

KSV AL 6.1 does not have functionality to automatically update certificate from Kaspersky Security Center.

Workaround

The script klmover should be launched on KSV AL 6.1 to reconnect to the Kaspersky Security Center. This script performs some steps, including a certificate update. 

The script resides in /opt/kaspersky/klnagent64/bin.

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