KSV AL 6.1 error in VIIS console: "No NSX policy using Kaspersky File Antimalware Protection service exists." [KSV Agentless]

[Egor Erastov]

Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials.

This error may be caused by non-Latin characters in the policy name.

To fix this issue, check existing policy and place it with a new one, if it has non-Latin characters in its name:

1. In the NSX web console: Navigate to Security → Endpoint Protection Policies.

2. Delete the existing policy with Non-Latin characters in its name.

3. Create a new policy using English-only naming conventions.