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KSMG2.0 installation failure at setup.py [Kaspersky Secure Mail Gateway]


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Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials.

There're only two known errors during KSMG installation. 

First one: 

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ksmg.celeryd.service failed because a timeout was exceeded

Above error means that DNS and/or DHCP servers are not accessible.  Please reinstall and make sure that DNS and/or DHCP is configured properly.

Second error:

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with error code=1 and msg=initdb: error: directory "/var/opt/kaspersky/ksmg/postgresql" exists but is not empty

if you want to create a new database system, either remove or empty the directory "/var/opt/kaspersky/ksmg/postgresql" or run initdb

with an argument other than "/var/opt/kaspersky/ksmg/postgresql"

To fix the error just delete created VM and create a new one. 

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