KSMG 2.11 VA with valid and active commercial license but only with a "Only for Updates" functional level

[Alej Alda]

I'm migrating from KLMS to KSMG.

I've installed two KSMG 2.11 virtual appliances in a test scenario, (aren't connected yet to our corporate LAN nor Internet) and added the license key (valid untill July 2026) in one of them. The license is recognize as commercial and valid, but the functional level exhibed in the status is "Only for updates" and all protection's modules (AV, AS, AP,etc)are restricted and its configurations disabled. We tried license in the other one with the same result.

What's wrong??

Any help, please.