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KSC Free, Windows Firewall is disabled. Is KSC Free providing me with a firewall? [Closed]


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Posted

Hi! I have KSC (free version) installed on my pc with windows 10. I noticed my Windows Firewall is disabled and to change the settings of KSC. However, since I have the free version, I can’t change the firewall setting of KSC. What can I do?

Posted

Windows Firewall is disabled

Welcome. Kaspersky is disabling WD on install , you can leave it like this.

Posted

Windows Firewall is disabled

Welcome. Kaspersky is disabling WD on install , you can leave it like this.

But isn't it dangerous to not have a firewall enabled? Besides, if KSC isn't providing me with firewall, why does Windows think it is? I don't feel comfortable without any firewall enabled

Posted

Bambina - Are you or were you perhaps running Security Cloud in its 30 day trial mode?

If it is operating in trial mode then it will be functioning as Security Cloud Personal or Family which both include a dedicated firewall that would then disable Windows firewall.

If you had installed and were running Security Cloud - Free (not the trial version) then Windows Firewall won’t be disabled. I use Security Cloud Free + Windows Firewall.

Open the desktop app and check what it says it should tell you if it is simply Security Cloud - Free or Security Cloud Personal/Family in 30 day trial mode. Press Active, bottom right of the app,  to see exactly what mode it’s running as. You can further verify this by going to your My Kaspersky Account page.

Security Cloud Free has its own dedicated download. Install instructions are lower down the page. https://usa.kaspersky.com/free-cloud-antivirus

 

Posted

Bambina - Are you or were you perhaps running Security Cloud in its 30 day trial mode?

If it is operating in trial mode then it will be functioning as Security Cloud Personal or Family which both include a dedicated firewall that would then disable Windows firewall.

If you had installed and were running Security Cloud - Free (not the trial version) then Windows Firewall won’t be disabled. I use Security Cloud Free + Windows Firewall.

Open the desktop app and check what it says it should tell you if it is simply Security Cloud - Free or Security Cloud Personal/Family in 30 day trial mode. Press Active, bottom right of the app,  to see exactly what mode it’s running as. You can further verify this by going to your My Kaspersky Account page.

Security Cloud Free has its own dedicated download. Install instructions are lower down the page. https://usa.kaspersky.com/free-cloud-antivirus

 

The text in the screenshots is in Spanish, but I think you’ll still be able to see what I’m saying.

In both in the private and public networks sections, the same info appears: “Kaspersky Security Cloud is installed as a firewall provider” and “Windows Defender Firewall is not active because you are using other providers”.

 

 

And in this screenshot you can see that I’m not using the trial version. “Kaspersky Security Cloud. Free. Active suscription. 366 days remaining.”

 

 

Posted

If Windows is mistakenly thinking a Kaspersky firewall is active then you could try the following:

In Kaspersky app click settings  (cog icon bottom left). Under General / Autorun / Untick Launch Kaspersky Security Cloud at start up. Then reboot your computer. On restart go to Windows Security and check that Windows Firewall is now active (switch on if not). Windows Defender will also have switched back on but that’s ok. Now go back to the Kaspersky app, open Settings as before and re-tick Launch Kaspersky Security Cloud at start up and reboot your computer.

On restart go to Windows Security and confirm that Security Cloud and Windows Firewall are both now active. As mentioned; I use both together, as it’s designed to do.

Posted

Hi. I installed a Windows update and now everything is okay :)

Thanks for your help!!

Posted

Hello Bambina

I’m pleased you managed to get the two working together.

 

Regards. Thoughts

 

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