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Posted

Having trouble removing KIS.

First I used Windows to uninstall KIS,VPN, etc.

When the Windows uninstall finished, KIS remained listed in my apps list, though the remnant takes up 0 space. If I click Uninstall, I get an error saying the app is not installed.

So I used Kaspersky removal tool, selecting KIS 2015, the latest KIS listed.

The tool looked like it was working (progress bar) but when it was finished, and I restarted, the remnant remains on my PC laptop.

How do I get that remnant removed?

I'm installing under protest. I've been a happy United States user for 15 years.

 

IMG_1759.jpeg

Posted

Hello @Sandy421,

You had Internet Security 2021 MR2 installed.
This can be found a little further down in the remover:

Spoiler

image.thumb.png.7f15833e91cd2503f87aaa4c018f7ad9.png

However, it is possible that this will not remove the entry.
In that case, it is important to know which version of Windows you are using.

  • Like 2
Posted

Somehow I can't find Internet Security 2021 MR2. I see Internet Security 2009 and 2010 near the bottom but can¡t find anything on the list for 2021.

I am running Windows 11 Home

Version 24H2

Thank you

  • Thanks 1
Posted

Somehow I can't find Internet Security 2021 MR2. I see Internet Security 2009 and 2010 near the bottom but can¡t find anything on the list for 2021.

I am running Windows 11 Home

Version 24H2

Thank you

I found KIS 2021 MR2. 

The Kaspersky remnant is now gone.

Thank you!

  • Thanks 1

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