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KIS blocks Discord and Slack connections


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Posted

1. Version of your operating system
Microsoft Windows 10 x64 10.0.19045 Build 19045
2. Name and version number of the Kaspersky application
KIS 21.3.10.391(k)

3. Explain in details the nature of your problem.
It starts few days ago.
.thumb.png.840cc1b1cecff2fa1c78c6429a309c33.png

If I stop Kaspersky protection, all will work fine, with Discord same things.
What I should do to fix it?

Posted

Welcome to Kaspersky Community.

 

Try directly migrating to the new product line, Your KIS will become in Kaspersky Standard, currently last version 21.16:

 

 

  • Like 2
  • 1 year later...
Posted (edited)
On 2/5/2024 at 12:10 AM, harlan4096 said:

Welcome to Kaspersky Community.

 

Try directly migrating to the new product line, Your KIS will become in Kaspersky Standard, currently last version 21.16:

 

 

My system:

1 - Microsoft Windows 10 x64 Build 19045

2 - KIS 21.3.10.391 (m)

I'm experiencing the exact same problem. What do you mean when you suggest "directly migrating to the new product line?"

Are you saying  I need to buy a new license for a newer version of Kaspersky? Or is there a migration path I'm entitled to that I can initiate?

UPDATE: never mind. I think I figured it out.

Edited by Jade
  • Like 1
Posted

This worked. Updating to the new version of the software allows Slack to run again. Thank you.

  • Like 1
harlan4096
Posted

No, You don't need to buy a new license, Your current KIS will migrate to K. Standard, current version 21.20, upcoming 21.21...

  • Like 1

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